Rebuilding Trust in a Low-Trust World with Charles Green

n this episode of Trust Stories, Relate Co-Founder Tom Keenan sits down with Charles H. Green, founder of Trusted Advisor Associates and co-author of The Trusted Advisor, to explore how trust has changed over the past 25 years and why it feels harder to build today. Charlie explains why digital communication, remote work, and declining institutional trust have chipped away at the natural ways we used to form trusted relationships. But he also offers an important reframe: while trust may be harder to build, the bar for trust-building behavior has dropped so low that small, intentional actions now stand out more than ever. This conversation is both philosophical and deeply practical. It is a reminder that trust is not built through messaging or performance. It is built through small risks, honest moments, and the courage to genuinely listen.