
In this episode of Trust Stories, Tom Keenan sits down with Kristy McCann, former HR executive, founder of GoCoach and SkillCycle, and one of the most candid voices in modern HR tech. Together, they unpack why traditional employee engagement approaches are no longer working, from annual surveys and performance reviews to bloated systems that create more admin than action. Kristy shares what HR leaders actually need instead: real-time insight, better feedback loops, and tools that help people grow in the flow of work. It’s a thoughtful conversation about employee engagement, trust, and what the next generation of HR technology should really look like.

n this episode of Trust Stories, Relate Co-Founder Tom Keenan sits down with Charles H. Green, founder of Trusted Advisor Associates and co-author of The Trusted Advisor, to explore how trust has changed over the past 25 years and why it feels harder to build today. Charlie explains why digital communication, remote work, and declining institutional trust have chipped away at the natural ways we used to form trusted relationships. But he also offers an important reframe: while trust may be harder to build, the bar for trust-building behavior has dropped so low that small, intentional actions now stand out more than ever. This conversation is both philosophical and deeply practical. It is a reminder that trust is not built through messaging or performance. It is built through small risks, honest moments, and the courage to genuinely listen.

In the first episode of Trust Stories, Relate co-founder Tom Keenan sits down with Noelle Mykolenko, CEO of Trusted Advisor Associates, to unpack how trust actually works in professional relationships. Drawing from decades of experience and the foundational Trust Equation, Noelle breaks down the four components of trustworthiness: credibility, reliability, intimacy, and self-orientation. Together, they explore why trust is often misunderstood, why it does not actually take years to build, and why being competent and dependable is rarely enough on its own. This conversation sets the foundation for the series and challenges common assumptions about trust in modern, virtual-first work. If you want to understand how trust is formed, measured, and strengthened in the conversations that matter most, this episode is the place to start.
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