Why customer relationships fail
Renewals depend on trust and strong relationships. When customers disengage or lose trust, churn risk skyrockets. Without visibility into how your team is showing up in conversations, you miss the early signs of disengagement that lead to churn. Relate helps teams measure relationship health, uncover the drivers of retention, and coach for consistent, trust-based performance across every account.
How Relate helps
Real-time trust analytics
Track how the four trust factors shift in conversation: credibility, reliability, intimacy, and self-orientation.
Progress tracking
Monitor relationship health over multiple touchpoints.
Consistent coaching
Feedback ensures conversations remain valuable and customer-focused.
Keep customer relationships strong and committed
Loyalty is earned in every touchpoint, not just at renewal time. Relate gives customer success teams the insights to understand what builds trust, identify where relationships are at risk, and proactively strengthen engagement. The result? Lower churn, deeper loyalty, and customers who become long-term advocates.
Better conversations. Stronger connections. Smarter leaders.
Launching this month!
Join us on the journey
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