Employee Engagement is Broken. Here's What Comes Next.

In this episode of Trust Stories, Tom Keenan sits down with Kristy McCann, former HR executive, founder of GoCoach and SkillCycle, and one of the most candid voices in modern HR tech.   Together, they unpack why traditional employee engagement approaches are no longer working, from annual surveys and performance reviews to bloated systems that create more admin than action. Kristy shares what HR leaders actually need instead: real-time insight, better feedback loops, and tools that help people grow in the flow of work.   It’s a thoughtful conversation about employee engagement, trust, and what the next generation of HR technology should really look like.