
A few weeks after launching, Relate users share early insights, team “aha” moments, and how measuring trust is changing how they communicate at work.
It’s been just under a month since Relate officially went live, and we’re already seeing incredible feedback, stories, and learning what the aha moments are from the people using it.
When we launched, our hope was simple: to make meetings more human, measurable, and trust-driven. Now that our first users have analyzed their first handful of meetings, compared insights with teammates, and explored their Trust Index scores, we’re starting to see what is resonating and energizing users.
4 things we're hearing from Relate users
1. The first-meeting “Aha” moment
For most people, the first big realization happens right after analyzing their first meeting.
We’ve heard things like:
“I didn’t realize how much I interrupted until I saw it visualized.”
“Seeing my talk-listen ratio made me rethink how I run 1:1s.”
“It’s weirdly motivating. I wanted to schedule another meeting just to do better.”
That first experience makes something intangible suddenly visible. You can literally see how trust builds (or slips) across a conversation and it’s sparking curiosity in how small changes in tone, pacing, or thinking about how you build credibility or show reliability shift the dynamic.
Trust, it turns out, isn’t abstract anymore. It’s observable and people are having fun measuring it and trying to improve.
2. Comparing with teammates
Speaking of fun. One of the most fun parts of Relate’s early use has been the friendly competition. Teams are starting to share scores, compare insights, and talk about meetings in a new way.
We heard one team talking about how on a call they had with another team, they both got “beat up on their credibility” score. While they were able to have a laugh about it, that knowledge was helpful to understand why. One of those users shared “Sandi told me that repeated filler phrases diluted my impact and that my "credibility slipped when you did not anchor next steps or facilitate clear closure, leaving some ambiguity for the team". With this knowledge they can know how to do better next time and get their score up.


3. The new vocabulary of trust
One of the most exciting patterns we’re seeing is teams developing a shared vernacular for what trust looks like in practice.
People are starting to use the same language across departments and roles:
“Let’s focus on credibility in this client pitch.”
“I think reliability is where we lost them in that meeting.”
“How can we build more intimacy with this stakeholder?”
It’s the Trust Equation (Credibility + Reliability + Intimacy – Self-Orientation) from the Trusted Advisor coming to life inside real teams, a simple framework that’s now shaping how people prep, debrief, and grow together.
When everyone’s measuring trust on the same scale, conversations about performance feel constructive, not personal. It’s turning meeting analytics into coaching moments and laughter-filled bragging rights when someone nails a good score.
4. From insight to habit
Analyzing a meeting is powerful. But what we're loving that we’re hearing from users is the shift in mindset after that analysis.
Once you see your patterns, it’s hard not to notice them in the next meeting. You start catching yourself in real time by listening a little longer, asking one more open question, or summarizing before you move on.
That’s the beginning of the habit loop: awareness, reflection, and small adjustments that build real behavioral change.
And because trust metrics are tracked over time, users can actually see their growth, not just feel it.
What's next?
We’re just getting started, but week one has already shown us something we hoped would happen. Relate is helping people talk about trust in a way that’s measurable, motivating, and fun.
We’ll keep sharing what we learn as more teams join and the data grows. Stay tuned for our first benchmark report later this year.
If you haven’t tried Relate yet, now’s the perfect time to see what everyone’s talking about.
Sign up for a free trial and analyze your first meeting today.
